rules of the road

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rules of the road 〰️

To keep things running smoothly, we have a few rules of the road. Before signing up, you need to understand how the Oro CSA works.

Purchasing an Oro Pasta CSA share implies that you have read and understand the updated rules. We love and adore your interest in what we do, and therefore want to provide the best possible experience for everyone.

PICK UP MEMBERS

  • Pick-up options are at the Birdhouse Farmers Market in Randolph (when in season) on Tuesday, 3-6:30pm, or at the St. Stephens Farmers Market in the Libbie/Grove neighborhood, 9am-12pm.

  • During checkout, you’ll be prompted to choose which Market you would prefer as your pick-up site. This can be changed 1x per season with 48-hour notification.

  • If you think the above pick-up time/location could be a challenge for you, we recommend our Delivery option when available. Missed pick-ups will not be held and can not be delivered.

  • Soon after we receive payment, we’ll reach out to coordinate pick-up specifics.

DELIVERY MEMBERS

  • Our delivery zone includes the following zip codes: 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23230, 23223, 23298

  • Deliveries are scheduled for Saturdays during the afternoon/evening. We’ll leave your CSA Share at your doorstep, followed by a text letting you know we’ve made the drop!

  • We recommend you leave a cooler out if you won’t be around to receive your share in a timely fashion.

  • If you’re going to be out of town, please have a neighbor or a friend pick-up to enjoy your Share, OR let us know 48 hours in advance so we can redirect your delivery to the Farmers Market pick-up. Delivery fees are not refundable.

  • The address that you give at the start of the season is where all your CSA Pasta will be delivered. We meticulously create a route for everyone’s ease and efficiency, changes are not allowed. Of course, if you move in midst of the season let us know as soon as possible so we can best accommodate.

  • Soon after we receive payment, we’ll reach out to coordinate delivery specifics.

Thank you for supporting Oro!